- OCA triage guide
- Viewing and managing operational issues in the Partner Portal
- OCA Live checks
- Running network utilities (ping and traceroute commands) on an OCA
- Enabling out-of-band access to an offline OCA
- Troubleshooting inaccurate VPN flagging
- Troubleshooting customer streaming issues
- Viewing connectivity metrics for an OCA
- Managing traffic / route imbalances
- Checking interface flaps on an OCA
- Checking interface input errors on an OCA
- Checking optical signal strength on an OCA
- Troubleshooting input errors or low light levels on an OCA
- Troubleshooting Power Supply Unit (PSU) issues