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You can use the Partner Portal to check for interface input errors on an OCA.

Using the Partner Portal to check for input errors

  1. From the main Sites and Appliances page, navigate to the appliance that you want to check.
  2. On the appliance details page, open the Metrics tab.
  3. To view input errors, select the Input Errors chart. The chart shows a count of input errors for each network interface.


  4. If you see input errors, follow the steps in the article: Troubleshooting input errors or low light levels on an OCA, then re-check the Input errors chart.
  5. If the values remain out of range, open a ticket - or update your existing ticket if there is one - so that we can take additional steps to fix the problem.






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