The Partner Forms application allows Netflix to collect data that is relevant to shipments we send to partners - for example, site, shipping, and contact information for new or replacement appliances. This application is separate from the Partner Portal and has a different authentication mechanism.
When a shipment is pending, you will receive an email from either your partner engagement manager (PEM) or our Operations staff asking you to log in to the Partner Forms application and fill in the requested information.
Click the link(s) in the email to access the Partner Forms application. Each link includes a code with an expiration period. The expiration date is noted in the email.
When you click the link, you will be prompted to enter your email address, and the code will be pre-filled for you. This email address does not need to correspond to a Partner Portal login. You can forward the link and code to other members of your team as needed.
After you log in to the application, you will see a list of one or more forms on the left, and the form fields on the right.
Click a form and fill in the data. The to-do list at the top indicates items that must be completed and saved before the form can be submitted. You can save your progress, exit the application, and return to fill in more data later.
Tip: If you are filling in network configurations for multiple appliances, use the copy/paste feature to avoid typing in similar information multiple times - for example, BGP Peer IP.
When you are done, save and then submit the form. After you submit, you will receive a summary email. You can continue to make and save changes to the form until appliances are configured, at which point the form will be locked. You will receive subsequent emails as the shipping and delivery process progresses.