Welcome to the Netflix Partner Help Center. Have a question or need help with an issue? Send us a ticket and we'll help you to a resolution.


In an ongoing effort to enhance account security and decrease the likelihood of unauthorized access to Netflix systems and resources, we have an extra layer of partner account security known as multi-factor authentication (MFA).

Multi-factor authentication (MFA) is a method of verifying a user's identity by requiring more than one piece of identifying information. In addition to the previously required username and password; users will now have to provide another form of verification (such as a phone, security key, or fingerprint) during the login process.

For detailed information about MFA, see the following documentation: Netflix MFA for partners

If you need help with an MFA issue and cannot access your partner account, send an email to partner-mfa-support@netflix.com.

Was this article helpful?
0 out of 0 found this helpful