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In some cases, you might be asked to replace a faulty power supply unit (PSU) on an OCA. These same steps might be required in order to do a hard reset of the system. Follow the steps and videos below.

exclamation-triangle-solid.svgWarning

Performing maintenance on electronic equipment can be dangerous and should only be done by qualified technicians.

Before you begin

  1. Before you do any maintenance on an OCA, follow the guidelines and steps described in this article: OCA Maintenance Policies
  2. After the OCA is fully drained, power down the OCA completely by following the instructions in this article.
  3. Caution: After the OCA is powered down, carefully remove power from the PSU.

Removing a PSU

Follow the steps in the relevant video below to remove an existing PSU.

Global OCA:

Storage OCA:

Flash OCA:

Inserting a PSU

Follow the steps in the relevant video below to insert a new PSU.

Global OCA:

Storage OCA:

Flash OCA:

Next steps

After the PSUs are reseated, you can proceed to reconnect power to the PSU and power the OCA on again.

 

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